Who We Are and What This Policy Covers
Grid Vision, LLC is the company responsible for GridVision.net and all sub-pages generated by, for, and within GridVision.net (“the Domain”). The Domain is our identity space on the Internet. We use it as a place for people (and machines) to learn about us, to communicate our views on certain issues and subjects, to exchange technical information and ideas with makers, OEMs, hobbyists, engineers, and any others who choose to click on our links and digest what is written upon the resulting web pages, and to sell products that we’ve created, and products from others that we believe in and approve for use in our own projects and systems. We don’t sell junk, and we don’t sell products that we don’t like or use with confidence.
Creative Commons Sharealike License
Information We Collect
We only collect information about you if we have a reason to do so. For example, to provide our services, to communicate with you, or to transact with you through our eCommerce efforts. We collect information in two ways: if and when you provide information to us, and automatically when you arrived at the Domain and as you click around on things. Let’s go over the information that we collect.
Information You Provide to Us
It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:
* **Data Exchange Account:** We ask for basic information from you in order to set up your account. For example, we require individuals who sign up for a Data Exchange account to provide a username and email address. You may provide us with more information, but we don’t require that information to create a Data Exchange account.
* **Public Profile Information:** If you have a Data Exchange account with us, we collect the information that you provide for your public profile. For example, if you have a Data Exchange account, your username is part of that public profile, along with any other information you put into your public profile, such as a photo or an “About Me” description. Your public profile information is public and permanently out there, so please keep that in mind when deciding what information you would like to include.
* **Transaction and Billing Information:** If you buy something from us, you will provide personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information. Note that you may have a Data Exchange account completely independent of your transaction account. We don’t mix the two. Your Data Exchange credentials and information are not stored with or associated with your transactional information in any way.
* **Content Information:** You may also provide us with information about you in draft and published content. For example, if you post an entry on our Data Exchange service that includes biographic information about you, we will have that information, and so will anyone with access to the Internet if you choose to publish the post publicly. You are in control of what the world can know about you from anything you type and submit to our Data Exchange.
* **Communications With Us (Hi There!):** You may also provide us information when you respond to surveys, communicate with our development group, or publish information to our Data Exchange.
Information We Collect Automatically
* **Log Information:** Like most online service providers and eCommerce sites, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you browse or post to our site or transact with us. This type of logging is generally performed by the hosting provider for any website, and made available to the website administrators. We don’t purposely log this type of information. It just happens to be there available as a log from our administrative dashboard to the Domain.
* **Usage Information:** We do not collect usage information on you. Vendors we use to host, maintain, and monitor the Domain are probably collecting usage information on you, but we have no control over it – other than to pack up and shut down, which we don’t really want to do. Just be aware that everything you do on the internet is being monitored in some way. It’s not us. It’s “the system”.
* **Location Information:** We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit the Domain from certain geographic regions. If you are like us though, you use VPNs for general surfing. We’re fans of Protonmail’s VPN for basic surfing. Obviously, we’ll have location information on you if you buy something from us and expect to receive it somewhere.
* **Stored Information:** We will never access information stored on devices you use to interact with us. We want to note though, the open-source original version of this document that we pulled from the Internet states clearly that you are allowing access to your phone photos and permission to slurp them all down for further analysis simply because the website categorized one of your publicly posted photos as “interesting.” We would never invade your privacy like that, and we are rather ticked off that the open-source version of this document plainly gives websites such invasive access hiding under the flawed cover of “hey, if you click on our sites, you are agreeing to the contract you didn’t bother to read that gives us the right to invade your privacy in a way you aren’t even imagining.” We suggest you approach life with the default mindset that unscrupulous actors are definitely sniffing where they shouldn’t, and you’ve possibly given them legal permission to do so. We feel it should be a crime to bury such language in excessively long legal documents than most people never read. It is up to website owners to develop morals and operating principals that value personal privacy and protections from the outset rather than fall back on buried legalese allowing morally bankrupt invasion of other humans basic rights to privacy. Burying access rights to photos on your cell phone in a document like this is akin to meeting someone face to face and having that person sniff through your closets and private documents at their leisure, and without you even realizing they are doing it simply because you’ve implicitly agreed to continue communicating with that person face to face. It’s ridiculous. Look, we have to interact with each other as humans. It is up to each of us individually to erect basic barriers to what we do to do each other, rather than claim “the contract says we can do that to you so shut up. It’s not my fault you didn’t read the contract.” To use a phrase hammered solid by the young leaders from one of the recent school shootings, “We call BS on that.” But because we are humans, and humans lie, cheat, and steal as a part of our DNA, we don’t have a problem with government policy being written to create default language legal contracts about what site owners can and can not do to site users. Users like you should not have to read a document like this to make sure some morally bankrupt technology freak isn’t claiming access to your private information on your phone simply because you clicked on their website and posted a photo of yourself eating ice cream. Oh how interesting. Let’s now go grab all their photos to see what other interesting photos this unsuspecting user might have on their phone. Let’s be sure to slurp up their trash folder too. No telling what sorts of “interesting” goodies might be in there too. BS we say. And worth fighting for if you want to get down in the dirt about it.
* **Interactions with Other Users’ Sites:** You should read the boilerplate on the original open-source version of this one too. But with respect to us, we do no care about your interaction with other users’ sites, and we are not going snooping for such information. Please tighten yourself up, and lock down though. Apparently there are a ton of privacy policies out there allowing sites to spy on you in ways that would make our Founding Fathers turn over in their graves.
Information We Collect from Other Sources
We don’t collect information about you from other sources.
How And Why We Use Information
We use information about you as mentioned above and for the purposes listed below:
* To provide our services and to transact with you;
* To monitor and analyze trends and better understand how users interact with the Domain, which helps us improve our services;
* To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition;
* To monitor and prevent any problems with the Domain, to protect the security of the Domain, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Grid Vision and others, which may result in us declining a transaction or the use of our services;
* To communicate with you, for example through an email, about offers and promotions offered by Grid Vision and others we think will be of interest to you, solicit your feedback, or keep you up to date on our products.
Legal Basis for Collecting and Using Information
A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that: (1) The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you or is necessary to administer your account–for example, in order to enable access to the Domain on your device or charge you for your purchase of an item from our eCommerce activities; or (2) The use is necessary for compliance with a legal obligation; or (3) The use is necessary in order to protect your vital interests or those of another person; or (4) We have a legitimate interest in using your information–for example, to provide and update our services, to improve our services so that we can offer you an even better user experience, to safeguard our services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition, to monitor and prevent any problems with our services, and to personalize your experience; or (5) You have given us your consent.
We do not sell our users’ private personal information. We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
* **Third Party Vendors:** We may share information about you with third party vendors who need to know information about you in order to provide their services to us, or to provide their services to you. This group includes vendors that help us provide our services to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyze fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you, those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), those that help us understand and enhance our services (like analytics providers), and companies that make products available on our websites who may need information about you in order to, for example, provide technical or other support services to you. We require vendors to agree to privacy commitments in order to share information with them.
* **Legal Requests:** We may disclose information about you in response to a subpoena, court order, or other governmental request.
* **To Protect Rights, Property, and Others:** We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Grid Vision, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
* **With Your Consent:** We may share and disclose information with your consent or at your direction.
* **Aggregated or De-Identified Information:** We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our services and we may share a hashed version of your email address to facilitate customized ad campaigns on other platforms.
* **Published Support Requests:** And if you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish that request in order to help us clarify or respond to your request or to help us support other users.
Information Shared Publicly
Information that you choose to make public is disclosed publicly. That means, of course, that information like your public profile, posts, other content that you make public on Data Exchange, are all available to others. Please keep all of this in mind when deciding what you would like to share.
How Long We Keep Information
We generally discard information about you when we no longer need the information for the purposes for which we collect and use it–which are described in the section above on How and Why We Use Information–and we are not legally required to continue to keep it. For example, we keep the web server logs that record information such as the visitor’s IP address, browser type, and operating system, for approximately one year. We retain the logs for this period of time in order to, among other things, analyze traffic and investigate issues if something goes wrong within the Domain.
While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our services for potential vulnerabilities and attacks. We go out of our way to keep our systems tight and locked down. We don’t design things without thinking about the security details first, and we are very big fans of public/private key encryption under the GPG umbrella of tools.
You have several choices available when it comes to information about you:
* **Limit the Information that You Provide:** If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features or transactions may not be accessible.
* **Limit Access to Information On Your Mobile Device:** You should do this with every app on your mobile device through its operating system choices usually found under the “Settings” icon on your device.
* **Opt-Out of Electronic Communications:** You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
* **Set Your Browser to Reject Cookies:** At this time, the Domain does not respond to “do not track” signals across all of our services. However, you can usually choose to set your browser to remove or reject browser cookies before using the Domain, with the drawback that certain features of the Domain may not function properly without the aid of cookies. We don’t currently think anything will break, so give it a try if you feel inclined.
* **Close Your Account:** If you no longer want to use our services or transact with us, you can close your Grid Vision account simply by using our contact form to notify us that you want your account closed. Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Keep Information above–for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.
If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
* Request access to your personal data;
* Request correction or deletion of your personal data;
* Object to our use and processing of your personal data;
* Request that we limit our use and processing of your personal data; and
* Request portability of your personal data.
You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, scroll down to How to Reach Us, and we will figure it out with you. EU individuals also have the right to make a complaint to a government supervisory authority.
Controllers and Responsible Companies
Grid Vision, LLC is the controller and responsible company for the Domain and any information about you collected by the Domain. The mailing address is Grid Vision, LLC, P.O. Box 88, Saint Petersburg, Florida 33731, United States. Grid Vision, LLC supports a distributed workforce, and as such, does not maintain a physical office location. Our Registered Agent is located in Delaware, and that is also where you can dig up info on our company. Grid Vision, LLC is a Delaware Limited Liability Company.
How to Reach Us
Other Things You Should Know
* In the case of US based entities, entering into European Commission approved standard contractual arrangements with them, or ensuring they have signed up to the [EU-US Privacy Shield](https://www.privacyshield.gov/welcome); or
* In the case of entities based in other countries outside the EEA, entering into European Commission approved standard contractual arrangements with them.
You can ask us for more information about the steps we take to protect your personal information when transferring it from the EU.
Ads and Analytics Services Provided by Others
Third Party Software
It is likely that some of the third party plugins and extensions we use may be grabbing information about you when you submit that information to us. We don’t own or control these third parties and they have their own rules about collection, use and sharing of information. We read fine print, and it isn’t pretty, but all we can really do is tell you to limit what yo submit to use or to anyone for that matter. Every keystroke you make associated with the Internet is being recorded forever, and it is likely, just as we mentioned earlier, that sites you visit have privacy policies allowing them to obtain date from your phone for bizarro reasons that don’t make any sense to us. So please be careful. We also know that the software we use to create and maintain the Domain has privacy policies that indicate they can grab a whole ton of information on you simply because you are a visitor to our site, and simply because it is their software that we use. So just be aware that there’s some collectin goin’ on, and it isn’t us doing the collecting. we encourage you to read the privacy notices of some of our vendors including Google, Automattic, Word Press, and Woo Commerce just to name a few.
2019-01-22: Corrected a spelling error. No material changes made to the document.